database cluster failed: error : Microsoft Dynamics CRM user exists with the specified domain name and user ID -


i stuck on 1 of issue of dynamic crm.

my dynamic crm application not running in pre-prod environment , showing message no microsoft dynamics crm user exists specified domain name , user id.

a few months back, db cluster failed of application in pre-prod db server hence lost database after took database copy production , restore on pre-production db server, dynamic crm application showing message no microsoft dynamics crm user exists specified domain name , user id.

maybe active directory related issue not sure cause due db cluseter failure took production database pre-prod db server environment , of pre-prod application pointing db took production.

to clone prod in staging process pretty straightforward

[staging environment]     delete organization through crm deployment manager     delete <orgname>_mscrm database  [production environment]     backup <orgname>_mscrm database (can done live)     copy backup staging sql  [staging environment again]     restore copied backup     import organization in deployment manager (users mapped automatically)

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